Thanks Upasna Chandna These suggestions are great additions. I definitely need to do a data audit and that is part of my overall audit of the system, but is great to call out on its own line. I have many examples of learning that a certain field is not actually used when thinking it would be the basis for a process or program.
Marian Cronin. Great idea. Investigating some of those problems will help me better understand what they really want to do - and how we need to update/change/evolve to make that happen.